Clara James Tutoring

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The legacy we hope to leave behind at Clara James Tutoring

The Clara James Promise

July 08, 20261 min read

Over the last few weeks, I've found myself thinking a lot about what I want Clara James Tutoring to become.

Not how big it becomes.

Not how many franchisees we have.

Not how many students we support.

But what people will say about us years from now.

I don't want our legacy to be, "They were good tutors."

I want it to be, "They genuinely cared."

As I continue building Clara James Tutoring, these are the principles I want every decision to come back to:

🤍 Respond to the person before the problem.

🤍 Assume every email is being sent by someone carrying something you can't see.

🤍 Policies guide us; kindness defines us.

🤍 Relationships are built one interaction at a time.

🤍 Before you press send, ask yourself:
"How will this person remember this conversation?"

They're simple ideas.

But I believe businesses are rarely remembered because they had the best systems.

They're remembered because of how they made people feel.

If, years from now, parents, students, tutors and franchisees remember feeling listened to, valued and supported, I'll consider that a far greater achievement than any award or financial milestone.

That's the business I want to build.

And I hope it's the legacy we leave behind.

feel heardstronger as a team
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Dawn Strachan

For the past 20+ years I have been a firm believer that learning should be an enjoyable experience. I appreciate that traditionally education has revolved around worksheets, textbooks, listening to teachers. But a grounding in early years and working with children who had a variety of learning styles from I learned that it is an individual activity that is personal to all of us. We don’t all learn in the same way. Our influences, our experiences, our capabilities all influence how we retain information. But through it all, I believe that if we can make it enjoyable and engaging, they will want to participate. With participation comes practice which in turn boosts skill and confidence. With an increase in skill and confidence comes a willingness to have a go. This in turn leads to more practice which leads to a positive spiral of success. The moral, we need to make learning fun, engaging, use a range of techniques.

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